Peace of Mind

Cancellation & Refund Policy

We want you to book with confidence. Please review our cancellation terms before finalizing your payment.

Free Cancellation (7+ Days Before)

Cancellations made 7 or more days before your scheduled rental date are fully refunded, no questions asked.

Partial Refund (3–6 Days Before)

Cancellations made 3 to 6 days before your rental date receive a 50% refund of the total booking amount.

No Refund (Less Than 72 Hours)

Cancellations made less than 72 hours before the rental date are non-refundable, as the boat has been held and turned away from other bookings.

Weather Cancellations

If we cancel due to unsafe weather conditions, you'll receive a full refund or the option to reschedule at no extra cost. Captain's discretion.

Need to cancel? Contact us as soon as possible at (512) 578-6211 or support@atxwaterrentals.com. All refunds are processed back to the original payment method within 5–7 business days.